Those locations are:Ĭ:\Program Files (x86)\Sophos\AutoUpdate -or- C:\ProgramData\Sophos\AutoUpdate\Cache\sophos_autoupdate1.dir Basically, it won't allow anyone or anything to access it or delete it.
' error.įrom my testing, when this error occurs it's because the AutoUpdate folder that's created in either of the following locations has messed up permissions. I'm receiving either an 'Installation of Sophos AutoUpdate Failed ' error or an 'A runtime error occurred. During the install process the old versions of the software are uninstalled, then when the install is starting they error out. After receiving the new update (10.3.7 3.51) I have 100+ endpoints that are failing to uninstall the new software.
